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Setup Services

1Pass provides practical setup and support services that help small business teams adopt better security habits quickly. These services cover rollout planning, user readiness and ongoing system upkeep.

Setup Services

Choose the right setup path for your team

Every business starts from a different place. Some teams only need help moving away from shared passwords, while others need full setup across several applications, departments and user groups. In Woodstock, Johannesburg, Pretoria, Durban and Gqeberha, we work with teams that need clear steps, local support and a setup that fits the way they already work.

If you are not sure where to begin, start with the first bottleneck. That might be a messy spreadsheet of logins, too many shared accounts, or admin access being managed by one person. We help you choose the right mix of services, so you do not pay for work you do not need.

  • New setup for small teams and growing businesses
  • Support for hybrid and remote teams nationwide
  • Guidance for businesses with basic or more complex access needs

Security review before rollout

Before any passwords are moved, we look at how access is being handled now. That includes who uses what, where the weak points are, and which applications need to be prioritised first. This step is useful for businesses dealing with staff changes, load-shedding interruptions, or teams that keep getting locked out of key tools.

A short review saves time later. It also helps us plan the vault structure, access levels and migration sequence in a way that is less disruptive for the team.

  • Check current password practices and admin access
  • Identify high risk shared logins and old accounts
  • Map the applications that need immediate attention

Setup, structure and permissions

Once the rollout plan is agreed, we set up the platform to suit your business. That includes vault structure design, permission mapping and SSO configuration for the systems your team uses every day. The aim is simple: people should be able to access what they need, while sensitive access stays properly controlled.

We also make sure the setup is practical for day to day work. If a manager needs a broader view, or a support team needs access to a specific tool only, we configure it that way. No unnecessary admin, and no confusion about who can see what.

  • Vaults organised by team, function or location
  • Permissions matched to roles and responsibilities
  • SSO set up for faster and safer sign in

Password migration and staff onboarding

Moving existing passwords into a new system can be the point where teams lose confidence, so we handle this carefully. We help transfer credentials in a planned way, reduce disruption and get users comfortable with the new process. For teams in Cape Town or remote staff elsewhere in South Africa, onboarding can be done online and kept short and focused.

We also provide user onboarding training so staff know how to save, retrieve and use passwords properly. The first few days matter most, because that is when habits are formed and mistakes are less likely to stick.

  • Password migration handled in stages
  • Practical training for everyday users
  • Remote onboarding for distributed teams

Admin training for ongoing control

Once the system is live, your internal admins need to know how to manage it with confidence. We train the people responsible for new users, access changes and basic oversight, so the platform does not sit with one person only. That is especially useful for businesses with staff movement, seasonal hiring or offices spread between Pretoria, Durban and the Cape Town area.

Admin training covers the routines that keep the system tidy. It also helps your team avoid the scramble that often happens when someone leaves suddenly or needs access adjusted quickly.

  • Adding and removing users
  • Managing shared access and permissions
  • Understanding day to day admin tasks

Offboarding, reviews and support after launch

Good setup does not end on launch day. We help design offboarding processes so former staff lose access properly, and we can schedule quarterly access reviews to keep permissions current. This is useful for businesses that want steady control without having to do a full audit every month.

Our ongoing team support is there for the real-world issues that come up later, from access questions to account changes and process updates. If your business grows, changes location or adds new systems, the setup can be adjusted without starting again from scratch.

Clients in Stellenbosch, Century City and nationwide remote teams can all use the same support path, with practical help that fits the size of the team and the pace of the work.

Questions we get asked

Which setup service should a small business start with?

Most teams begin with an initial security review, then move into platform setup, user onboarding and password migration. If you already know your access structure, we can start with the next step that matters most.

Can 1Pass support remote teams outside Cape Town?

Yes. We support small business teams in Johannesburg, Pretoria, Durban, Gqeberha and other parts of South Africa through remote onboarding and ongoing support.

Do you help after the system has been set up?

Yes. We can assist with quarterly access reviews, offboarding processes, admin support and updates as your team changes over time.

Start your team access setup.

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