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Platform Setup

Get your 1Pass environment set up the right way for users, groups and policies from day one. We configure the structure, access rules and rollout steps so your team can start using it with less confusion and fewer admin headaches.

Platform Setup

What Platform Setup Covers for Small Teams

Platform Setup is the foundation of a clean 1Pass rollout. We configure the core structure of your environment so it matches how your business actually works, not just how the software is laid out by default. That means users are grouped properly, access rules are mapped to roles, and the vault structure supports daily work from the first login.

For small businesses in Johannesburg, Pretoria, Durban, Gqeberha and Cape Town, a tidy setup saves time later when staff join, change roles, or leave. It also helps reduce password sharing across WhatsApp chats and sticky notes on monitors, which is still too common in offices running under load-shedding pressure and busy week to week operations.

  • User and admin role setup
  • Group creation and permission planning
  • Vault structure aligned to departments or functions
  • Policy settings for access control and sharing
  • Initial configuration for remote teams and multi-office use

How We Structure Users, Groups and Permissions

We start by looking at your team size, department split and who needs access to what. A 12 person accounting firm in Woodstock will need a different structure to a 40 user sales team spread across Durban and Pretoria. We build the setup around actual working patterns, so users see only the information they need and admins can keep track of who has what access, even when staff move fast.

Our process normally includes group design for teams such as directors, finance, operations, sales and support. We also map permission levels for standard users, team leads and system administrators. If your business uses contractors or seasonal staff, we include those access rules too so they are easy to remove later.

  • Role-based access mapping
  • Department or project based group design
  • Shared vault structure for teams and business units
  • Restricted access for sensitive logins and admin accounts
  • Clear naming rules so staff can find items quickly

Setup Steps From Review to Go-Live

Most Platform Setup work follows a simple sequence. First, we review your current state, including how many users you have, which applications need to be brought in, and where the risks sit. Then we build the structure in 1Pass, test the access flow, and prepare the rollout notes for your internal team.

We prefer to keep the steps practical and short. In many cases, setup can begin as soon as your team list and app inventory are confirmed. For businesses with offices in different towns or staff working from home, we can handle the setup remotely and coordinate with your internal contact during business hours. There is no need for long meetings if your admin information is already organised.

  • Step 1: Review users, departments and application list
  • Step 2: Build groups, vaults and admin structure
  • Step 3: Apply permissions and sharing rules
  • Step 4: Test access and make adjustments
  • Step 5: Hand over setup notes and next steps

Typical Turnaround and What Affects It

Turnaround depends on the number of users, the number of systems you want included, and how prepared your records are. A small team with clear staff details and a short application list can often be set up within a few working days. Larger rollouts, or businesses with multiple branches and historical access issues, usually take longer because each rule needs to be checked carefully.

Things that can slow the process include incomplete user lists, unclear ownership of shared accounts, and last minute changes to who should receive admin rights. If your business has staff in different provinces or uses a mix of office and remote workers, we also factor in coordination time so the rollout is not rushed. That keeps the setup clean and easier to maintain over the long term.

Key facts

Base locationWoodstock, Cape Town
Service areaJohannesburg, Pretoria, Durban, Gqeberha and nationwide remote onboarding
TurnaroundTypically a few working days for small teams, longer for larger or multi-site rollouts
Pricing approachQuoted to team size, complexity and number of systems to configure
Maintenance intervalQuarterly access review recommended, with adjustments after staff changes or role changes

What our Password Manager customers say

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Questions we get asked

What do you need from us before Platform Setup starts?

We need a list of users, team roles, the applications you want included, and any current access rules or pain points. If you already know which staff need admin rights and which should be limited, that helps speed things up.

Can you set up our team remotely?

Yes, remote onboarding is available nationwide. We regularly work with teams in Cape Town, Johannesburg, Pretoria, Durban and Gqeberha, and we can coordinate with one internal contact to keep the process moving.

How often should we review the setup after go-live?

Quarterly access reviews are a practical minimum for most small businesses. We also recommend a review after staff exits, promotions, new app rollouts or any change to shared account ownership.

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