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Terms of use

These terms govern your use of the 1Pass website, including browsing content, sending enquiries and using any information made available through the site. By using the site, you agree to these terms and to comply with South African law where it applies.

1. Use of this website

This website is operated by Astros Marketing (Pty) Ltd on behalf of 1Pass. The site is provided for information, lead capture and general business communication relating to password management, single sign-on and related support services for small business teams in South Africa.

You may use the site for lawful purposes only. You must not use it in a way that interferes with its security, availability or intended operation, or that may cause harm to 1Pass, its users or any third party.

  • Do not attempt unauthorised access to restricted areas, forms or systems.
  • Do not introduce malware, spam, automated scraping or other harmful code.
  • Do not use the site to misrepresent your identity or authority.

2. Information on the site

We aim to keep the information on this site accurate and current, but it is provided for general guidance only. Service descriptions, process details and support availability may change without prior notice. No content on the site should be treated as a binding offer unless 1Pass confirms it in writing.

While every care is taken, we do not guarantee that the site will always be available, error free or free from interruption. Access may be affected by maintenance, connectivity issues, load-shedding, server faults or other technical causes beyond our control.

3. Enquiries, forms and communication

If you submit an enquiry through the contact form, you confirm that the information you provide is accurate, complete and your own to share. We may use that information to respond, prepare a quotation, arrange a consultation or follow up on your request.

Submitting a form does not create a client relationship on its own. A client relationship begins only when 1Pass has accepted the engagement in writing and the relevant scope, pricing and terms have been agreed.

  • Use the enquiry form only for genuine business requests.
  • Do not include confidential material unless we have asked for it.
  • You are responsible for keeping your contact details up to date.

4. Intellectual property and content

All text, structure, graphics, layout, logos and other material on this website are protected by intellectual property laws and remain the property of 1Pass or its licensors, unless stated otherwise. You may view, download or print content for internal reference only, provided you do not alter it or remove any copyright notices.

You may not copy, publish, adapt, distribute or reuse site content for commercial purposes without prior written consent. Any unauthorised use may result in legal action.

5. Acceptable business use and security

1Pass is intended for small business teams that need practical control over passwords, access and onboarding processes. You must not use the site to request support for unlawful activity, unauthorised account access or any conduct that would breach a client’s internal policies or South African law.

We may suspend or block access where we reasonably believe the site is being misused, or where access creates a security risk to us, our users or our systems.

  • Keep your own devices and browsers secure and updated.
  • Use strong passwords and protect your login details.
  • Notify us promptly if you suspect unauthorised activity linked to an enquiry or account.

6. Liability, links and third-party services

The site may contain references to third-party applications or services that are used in connection with setup, access control or support. Those services are subject to their own terms and privacy practices. We are not responsible for third-party content, outages, pricing or decisions taken by those providers.

To the fullest extent allowed by law, 1Pass and Astros Marketing (Pty) Ltd will not be liable for indirect, incidental or consequential loss arising from use of the site, reliance on site content or inability to access the site, except where such liability cannot lawfully be excluded.

7. Governing law and updates

These terms are governed by the laws of the Republic of South Africa. Any dispute relating to the website will be dealt with in the South African courts, unless a different forum is required by law.

We may update these terms from time to time to reflect changes in our services, legal obligations or website operations. The updated version will apply from the date it is published on this page. Please review it regularly if you use the site often.

If you have questions about these terms, please use the enquiry form on our contact page.