Choose the right training format for your team
Every team uses passwords differently, so the first step is matching the training to your structure. A small office in Woodstock may need one short session for all staff, while a growing business with finance, sales and operations teams may need separate admin and user sessions.
We can shape the session around who needs day to day access, who manages settings, and who handles onboarding or offboarding. That keeps the training practical and avoids wasting time on features your team will not use straight away.
- User training for staff who only need to sign in and use shared access correctly
- Admin training for managers or IT leads who oversee vaults, permissions and policies
- Mixed training for smaller teams that want everyone covered in one sitting
- Remote training for staff in Johannesburg, Durban, Pretoria, Gqeberha and other locations
What we cover during a practical 1Pass session
The training is hands on and focused on the way your team works. We show your staff how to get into the platform, find what they need, and use the right access path without sharing passwords in chat or on paper notes.
For admin users, we explain the parts of the setup that matter most for control and compliance. That includes permission levels, shared vaults, onboarding steps, and how to check access when roles change.
- Logging in and completing the first sign-in
- Finding passwords and applications quickly
- Using shared vaults and team access correctly
- Creating secure workflows for new starters and leavers
- Managing permissions and avoiding unnecessary access
How to prepare before the session
A little preparation saves time in the training and helps us focus on your setup rather than general theory. Before the session, it helps to have a list of the teams, apps and people who need access. If your business has a few remote staff or outsourced support, include them too.
If you already know how you want access divided, we can work from that. If not, we will help you map it out during the session so the structure makes sense for your team size and daily routines.
- List the staff who need user access and the people who need admin access
- Note which applications are shared across the business
- Identify any current password sharing problems or pain points
- Tell us if you need onboarding, migration, or offboarding guidance as part of the session
Training for user teams and admin teams
User training is ideal when your staff mainly need clear, simple instructions. We show them how to access the right information, avoid duplicates, and use the system properly from the first login. This is often enough for small teams in Cape Town or across the country that need a clean, reliable process.
Admin training goes deeper. It is for the person or people who will manage the structure behind the scenes, from vault layout to access changes. If you run a team that changes often, or you have contractors and temporary staff, admin training becomes even more useful.
- User training: quick adoption, basic access, safe usage habits
- Admin training: setup control, permission changes, onboarding and offboarding
- Combined training: useful when one person manages both daily use and admin tasks
Remote onboarding that works across South Africa
Not every team is in one office, and that should not slow down the rollout. We support remote training for businesses in Johannesburg, Pretoria, Durban, Gqeberha, Stellenbosch, Century City and beyond, with the same clear process whether your team is in one building or spread across provinces.
Remote sessions are planned carefully so staff know when to join, what to have ready, and who should speak up if they get stuck. It is a practical way to support hybrid teams without the cost and time of travel.
- Video session with screen sharing and step by step guidance
- Session notes for the internal person who will handle follow-up
- Room for questions about permissions, access and role changes
- Support for teams working offsite, from home or at client sites
What happens after the training
Once the session is complete, your team should have a clear picture of what to do next. We can help you confirm the structure, check that the right people have the right access, and make sure the handover is understood by everyone involved.
If you need further support, we can assist with follow-up questions, additional training for new staff, or a second session for managers who want more detail. For a growing business, that extra bit of guidance can save a lot of repeat work later.
- Review the structure and confirm the agreed access setup
- Support new starters who join after the first session
- Handle extra questions from staff who need a refresher
- Plan quarterly access reviews if your team changes often
